Borneo88 treats member privacy as its highest priority. This Privacy Policy explains transparently how we collect, use, store, and protect your personal information as a member in Malaysia.
We understand that your trust is our most valuable asset. The following are six core principles that guide how Borneo88 protects the privacy of every member.
All data transmitted between your device and Borneo88's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions.
Borneo88 has never and will never sell, rent, or trade members' personal information to third parties for marketing or commercial purposes. Your data belongs to you — not to us.
All members' personal data is stored on servers protected by multi-layered firewalls, biometric access controls, and round-the-clock security monitoring. We use enterprise-grade infrastructure to keep your data secure.
We believe members have the right to know exactly what data we collect and how it is used. Borneo88's Privacy Policy is written in plain, easy-to-understand language, free of confusing legal jargon.
Every Borneo88 member has the right to access, correct, download, or request the deletion of their personal data at any time. We fully respect your autonomy over your personal information.
Borneo88 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. We continuously update our procedures to ensure full compliance with the latest legislation.
This Privacy Policy outlines how Borneo88 manages your personal data. By using our platform, you agree to the collection and use of information as described in this document. Please read it carefully and contact us if you have any questions.
Borneo88 ("we", "the platform") is committed to protecting and respecting the privacy of all our members in Malaysia. This Privacy Policy clearly explains how we collect, process, store, and safeguard your personal information when you use the Borneo88 website, mobile app, and all related services.
We operate in compliance with the Personal Data Protection Act 2010 (PDPA) Malaysia, which is the primary legislation governing personal data management in Malaysia. This Privacy Policy forms part of the Terms & Conditions the wider Borneo88.
As an online betting platform serving Malaysian players, we understand that your trust in us begins with how we handle your personal information. Whether you're playing slots, following a Malaysia Super League football match, or enjoying Live Casino at Borneo88, your privacy is always protected.
Borneo88 collects only the information necessary to provide high-quality services to our members. The following are the categories of data we collect:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Identity | Full name, MyKad, date of birth | Mandatory (KYC) |
| Contact | Email, phone number | Required |
| Finance | Bank accounts, e-wallets, MYR transaction records | Required (payment) |
| Technical | IP address, device type, browser | Automatic |
| Games | Betting history, slots & casino activity | Automatic |
| Communications | Live chat records, support emails | Where applicable |
Borneo88 collects your personal information through the following methods:
Borneo88 uses your personal data only for legitimate and necessary purposes. We do not process your data for anything unrelated to platform operations without your consent.
Borneo88 does not sell or disclose members' personal information to third parties for marketing purposes. However, we may share your data in the following limited circumstances:
We work with selected service providers that help us operate the platform, including payment gateway providers, cloud service providers, and identity verification companies. All third parties are bound by strict confidentiality agreements and are only permitted to process your data under Borneo88's instructions.
Borneo88 may disclose your personal information to relevant authorities when required by Malaysian law, court order, or direction from a legitimate enforcement body.
In cases where disclosure is necessary to protect the vital interests of Borneo88 or other members — such as in fraud investigations or illegal activity — we reserve the right to share relevant information with the appropriate authorities.
In all data-sharing situations, Borneo88 ensures that any disclosure is minimal, purposeful, and fully compliant with Malaysia's data protection laws. We never sell member data for commercial gain.
Borneo88 implements comprehensive technical and organisational security measures to protect members' personal data from unauthorised access, loss, destruction, or accidental disclosure.
Borneo88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage and delete cookies through your internet browser settings. However, disabling certain cookies may affect the functionality of the Borneo88 platform. Continued use of our platform after the cookie notice is displayed will be taken as your consent to the use of cookies.
As a registered Borneo88 member in Malaysia, you have the following rights regarding your personal data under PDPA 2010:
You have the right to request a copy of all personal data Borneo88 holds about you at any time.
You may request corrections to any personal information in our records that is inaccurate or incomplete.
You may request the deletion of your personal data, subject to applicable legal obligations and operational requirements.
You may object to the processing of your personal data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for transfer to another provider.
In certain circumstances, you may request that we restrict the processing of your personal data while a dispute is being resolved.
To exercise any of the rights above, please contact our Data Protection team by email at privacy@borneo88.ws. We will process your request within 21 working days in compliance with the requirements of PDPA 2010.
Borneo88 retains members' personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by Malaysian law.
When data is no longer needed, Borneo88 will securely delete or anonymise it using methods that meet recognised information security standards.
The Borneo88 platform may contain links or integrations with third-party services, including payment providers such as Touch 'n Go eWallet, GrabPay, and the FPX gateway. Our Privacy Policy does not cover the privacy practices of those third-party websites or services.
We encourage you to read the privacy policy of every service provider you use for payments or to access services through the Borneo88 platform. Borneo88 is not responsible for the privacy practices of any third party.
The Borneo88 platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. Should we discover that personal data has been inadvertently collected from an underage individual, we will take immediate steps to delete that data and close the account in question.
If you believe your child or any minor has registered an account with Borneo88, please contact us immediately at privacy@borneo88.ws so that we can take the appropriate action.
Borneo88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. Members will be notified of any material changes via their registered email or through an in-platform notification.
The "Updated" date at the top of this page will always reflect the latest version of the Privacy Policy. Continued use of the Borneo88 platform after any amendments are published constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding how Borneo88 handles your personal data, or if you wish to exercise any of your privacy rights, please contact us via:
Our Malay-speaking Data Protection Team is ready to assist you. We are committed to responding to all privacy-related enquiries within 3 working days and resolving data requests within 21 working days as required by the PDPA 2010.
This Privacy Policy takes effect from January 2026 and supersedes all previous versions. Borneo88 recommends that you save or print a copy of this document for your personal reference.
Borneo88 protects your privacy at every step. Join over 100,000 Malaysian members who trust our platform for a safe, fair, and responsible betting experience.
* Your personal data is protected in accordance with Malaysia's PDPA 2010. Age limit 18 and above.